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Proprietary Programs Field Service Representative - Associate

Nellis Afb, NV, United States

Posted on
Aug 14,2019

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Bachelor's Degree
Master's Degree
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This position is for a Proprietary Programs Field Service Representative at Nellis AFB Nevada. The individual will be integrated into the customer’s operational organization and provides emergency essential field operations and support for the F-15 Eagle IRST.
Coordinates the development of routine contractor troubleshooting procedures by using established processes and communicating with functional organizations (e.g., engineering, program office, customer) to identify performance issues and isolate problems not detected by tactical diagnostics and documentation.
Establishes relationships at multiple levels in the customer’s organization by communicating and understanding their needs, expectations, and requirements, soliciting feedback, and taking action to ensure satisfaction with the company's products, product performance, and service.
Provides guidance to less experienced field operations representatives using extensive technical expertise, skills, and experience.
Provides interpretation of technical documents and contractor data (e.g., contractor data, operating procedures, drawings, interactive electronic technical data) for pilots and the operational organization to ensure the intent and purpose of the documentation is understood and followed.
Supports company, customer, and local safety processes/procedures (e.g., hazardous materials, power isolation, operations and maintenance practices) by identifying and reporting safety concerns to preclude personnel injury or unexpected hardware damage.
Develops and provides solutions to a wide variety of technically complex problems without assistance.
Documents field operational activities.
Executes project, process, operational, air tasking, and deployment order plans and maintenance to ensure mission success.
Provides guidance for mission planning and participates in operational scheduling, utilization, and deployment of the delivered equipment.
Performs business activities and operates at the customer’s and world-wide deployed locations.
Provides pilot training and maintenance familiarization for associated impacted systems and guidance to operational customers.
Fully qualified to perform maintenance, analysis, troubleshooting, and repair of responsible operational systems, clear pilot reported discrepancies, and clear aircraft for flight.
Deploys world-wide with the operational customer to include remote, austere, forward operating, and combat locations to perform emergency essential duties for contingency operations, humanitarian or peacekeeping operations, other military operations, military exercises, military testing, and training.
Qualified and proficient in the use of personal protective and chemical, biological, nuclear equipment in the operational environment.
In-depth knowledge of customer’s operational environment, processes, and procedures.
Must have a minimum of 3 years of experience with F-15 avionics.
At the sole discretion of leadership, must be willing and able (on potentially short-notice) to deploy/travel to a variety of locations (domestic and international) and for a variety of deployment durations to meet customer needs and the statement of work. Unless compelling reasons exist, failure to deploy/travel will be considered as a resignation.
Current Secret SAP or TS/SCI security clearance.
Bachelor's and typically 3 or more years' related work experience, a Master's degree and typically 4 or more years' related work experience or an equivalent combination of education and experience.
This position offers relocation based on candidate eligibility
**MEMBERS ONLY**SIGN UP NOW***. is a Drug Free Workplace where post offer applicants and employees are subject to testing for marijuana, cocaine, opioids, amphetamines, PCP, and alcohol when criteria is met as outlined in our policies.
Current Secret security clearance with a background check not older than six years or entered into Continuous Evaluation. Must have the ability to obtain a Top Secret security clearance and meet eligibility requirements for a Sensitive Compartmented Information (SCI) security clearance.

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